Pricing Manager (Protection) – 29618
London
The role holder will be a manager within the Protection Pricing team
Claims Technical Support – 28591
Assist the Claims Team in achieving and maintaining service level agreements for customer service, quality and activity by providing proactive administration support
Ref: 28591
- Location: Remote
- Category: Claims
- Type: Permanent
Overview
Key Duties (Including but not limited to):
- Process member and intermediary requests on their administration platforms
- Manage enquiries from members and intermediaries via all communication channels
- Deliver excellent service levels to internal and external customers
- Daily Management of the claims mailbox
Qualifications required:
- FS Qualifications are desirable but not essential
Experience required:
- Previous experience in an insurance administration role essential
- Previous telephone experience essential