Overview

CLAIMS ADJUSTER, EMERGING RISKS | 30186

You’ll play a pivotal role in ensuring their policyholders, brokers, underwriters, and capacity providers receive the exceptional service they’re known for. This is your chance to work side-by-side with talented colleagues across Claims, Underwriting, Finance, IT, and Products, all while navigating the cutting edge of the insurance industry.

Ref: 30186

  • Location: London
  • Category: Claims
  • Type: Permanent

Overview

Key responsibilities including however, not limited to the following:

  • Ensure their claims department continues to deliver outstanding TPA services for capacity providers, always upholding Treating Customers Fairly (TCF) and Conduct Risk principles
  • Proactively manage claims from first notification of loss to settlement, analysing coverage, legal liability, and quantum within delegated authorities
  • Build strong relationships with policyholders, brokers, underwriters, and capacity providers—delivering a customer experience that sets them apart
  • Guarantee prompt, accurate reserving, pursue third-party recoveries, and minimize claims leakage
  • Identify and escalate key issues to the Emerging Risks Claims Manager and Claims Director as needed
  • Support the Emerging Risks Claims Manager, Claims Director, and the wider claims team, collaborating closely with underwriters and providing valuable feedback on claims trends and product development

Qualifications required:

  • CII qualification (or working towards it)

Experience required:

  • Excellent verbal and written communication skills
  • A confident grasp of insurance policy wordings across multiple territories
  • Experience with ECF (a strong advantage)

Consultant

Jamie Wandless

Recruitment Consultant | Claims

T: 02038679842

Email me

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