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General Insurance

The insurance Operations business at the Emerald Group has a longstanding, successful and established track record in building robust, long lasting personable relationships within the General Insurance sector in Australia and New Zealand. These established candidate and client relationships continue to evolve because of our consultative approach and our tailored, segmented offering in the sector.

We have a great understanding of the requirements for all technical roles within general insurance and give both clients and candidates consistent insight into both market and industry developments.


Our network in the Operations side of General Insurance means we find the perfect candidates for most within Operations. Examples of these roles are General Manager Operations, Head of customer Service and Operations and Operations Manager. We understand what a competitive sector this is and find individuals whose expertise and experience positions them ideally to embrace such challenging roles.


In this sector we work with clients and candidates to find the right people for roles based on their experience, profile, cultural fit and the ability to deliver outstanding business and people outcomes. Typically these roles include Executive Claims Managers, National Claims Managers, Team Leaders, Claims Technical Consultants and Claims Case Managers.


We understand that our prestigious clients only want the best candidates and that our candidates are looking for long term career progression. We match the two in our fulfilment of underwriting briefs that range from Chief Underwriters, National, State, Technical and Commercial underwriters at every level.


We recruit Product Managers at every level for a wide range of Insurance and financial services companies across Australia and New Zealand. Our excellent network of contacts both client side and in terms of candidates, means we are always best placed to find the right person for the role no matter how specialised the product might be.